Honesty, Integrity, Loyalty, and Stability
Since 2002, we at First Air A/C, have had the distinct privilege of building our business with Honesty, Integrity, Loyalty, and Stability. We have found that these business tactics have not only been rewarding but also compensating. With these principles, it has led to awesome and quality employees, a great work atmosphere, quality products, and quality service.
It works, for we do not have to spend thousands monthly on broken promises. Our word matters, our reputation matters, for we are dependent on YOU to refer us to your friends and family. You will not do that if you are not confident and satisfied with our company. Our primary guiding principle is the belief that the ethical way is the only way to conduct our business. Actions speak louder than words, our focus is on the behaviors of every phase of our business and how it contributes to our ability to better serve our customers and all those benefiting from the products and services we provide. YOU MATTER; WE CARE WHAT YOU THINK!
A Spirit of Service. To lead is to serve. By listening to our customers and those they serve, we will gain a better understanding of the needs which we must focus on and can best satisfy. Our business purpose is to serve our customers and the industry as a whole. We will serve them with the highest respect, and with no commission paid to our employees, you can feel confident we will not sell you anything that is not needed or used to meet your needs.
Quality is delivery of increasingly higher levels of service to our customers. We have kept our overhead low by only buying when we can pay, extra hard work and by going the extra mile. In return, you succeed for we can be as competitive as the big companies and more competitive than most competitors.